Note: Background images should be 1080p resolution (1920x1080) and saved to your computer.

To add a custom background directly from the Live Display):

  1. Go to your tagboard's Live Display settings that you wish to change the background on.

  2. Add the background to media library

  3. Images can also be added by dragging your image to the "Background Image:" box or by pressing "Choose Image:" and select the image from your computer (see picture below).

  4. Press save and that background will be saved to that display. This will change the background for this display only. If you want to change it for the other displays in "Live Display" then you would repeat these steps for each display.

Video for your Live Display Backgrounds

Video for backgrounds should be a m4v or mp4 format.. Your videos should try to stay under 1MB in size. If display is 16:9, then try to make the video 16:9.

Need more assistance? Contact your Account Manager directly or email 

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